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	ottc about agenda register awards tno|2008 home > company > events > ottc > real solutions
	realsolutions awards Hyland Software designed the RealSolutions Contest to highlight top performers for industry and business-outcome related achievements. The categories include Best Workflow Solution, ROI Awards, Best Application Integration Solution, Best Web-based application Solution, and Industry Specific Solutions. ImageSoft customers: if you are interested in applying for a RealSolution award for OTTC 2009, please email the ImageSoft marketing department. 2008 winners ImageSoft is thrilled to announce that two of our customers brought home a RealSolutions Award! Best Web Technologies Solution MMA MMA helps people and groups integrate their finances with faith values through its expertise in insurance and financial services. Rooted in the Anabaptist faith tradition, MMA also offers practical stewardship education and tools to individuals, congregations, organizations, and businesses. As the winners of the Best Web Technologies award, MMA successfully demonstrated the power of OnBase in a Web environment. MMA saw its biggest challenge to be the ability to provide remote access to client-related information via its Web-based tool, Navagate Agility. So, MMA integrated Navagate Agility with OnBase in order to give integrated access to client documents for the sales staff in a tool that they were using on a daily basis. Now, MMA’s remote staff can instantly access the documents related to a client in order to make better decisions. This has saved an enormous amount of time, as well as hassle, attempting to assure all involved parties have access to information in a timely manner. Additionally, it has made the life of MMA's staff, its customers, and its sales representatives much easier—and has given the sales staff the ability to remain customer centric. Best Insurance Solution Accident Fund Insurance Company Since its founding in 1912, Accident Fund Insurance Company of America has been the number one provider of workers compensation insurance for Michigan business. With headquarters in Lansing, Michigan, Accident Fund is a wholly owned and independent operating subsidiary of Blue Cross Blue Shield of Michigan, and are the 10th largest writer of workers compensation insurance in the country. The company also provides third party administration services and disability management. Accident Fund approached Enterprise Content Management truly as an organizational-wide strategy, and thus came away with a process that earned them the Best Insurance Solution award. In the past, Accident Fund shipped all paper copies to the 3rd Party Vendor, each region operated almost entirely independent of the other regions, retrieving quick claims was a logistical nightmare, and customer service was a long and arduous process. But, the implementation of OnBase has allowed Accident Fund to standardize core processes for six claims regions while maintaining continued scalability, relevant information regarding a file is linked electronically, information flows faster and to multiple departments, and customer service is no longer a waiting game. Accident Fund has become a more streamlined organization and made a huge improvement on becoming paperless.
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